Privacy Policy

1. Information We Collect

Depending on how you interact with BugBarrier, we may collect the following information:

Personal and Contact Information

• Name and contact number.

• Email address.

• Service address and locality.

• Preferred appointment date and time.

• Information provided through contact forms, quotation requests or customer support conversations.

Service-Related Information

• Type of pest control service requested.

• Details about the infestation and property.

• Property type and relevant treatment requirements.

• Service history, appointment records and customer feedback.

Technical Information

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited, referral source and website usage data. The information collected depends on the website technologies and analytics tools in use.

Payment Information

If you make a payment for our services, payment-related information may be processed by the applicable payment provider. We do not intend to collect or store complete payment card credentials through ordinary website contact forms.

2. How We Use Your Information

BugBarrier may use collected information to:

• Respond to enquiries and service requests.

• Prepare quotations and recommend appropriate pest control services.

• Schedule, confirm and manage appointments.

• Deliver pest control treatments and related follow-up services.

• Provide treatment preparation instructions and safety guidance.

• Process payments, invoices, refunds or other transactions, where applicable.

• Respond to complaints and customer support requests.

• Improve our website, service quality and customer experience.

• Maintain business, accounting and service records.

• Send service-related updates and appointment reminders.

• Send promotional communications where permitted by applicable law and, where required, with your consent.

• Meet applicable legal, regulatory and contractual obligations.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, understand visitor behaviour and improve performance.

Depending on the tools implemented, these technologies may help us understand website traffic, measure marketing campaigns or remember certain preferences.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functions. Where required, we will obtain consent for non-essential cookies or similar technologies.

4. Sharing of Information

BugBarrier does not sell personal information as a business practice. We may share relevant information with:

• Employees and authorised technicians who need the information to deliver a service.

• Website hosting, analytics and technical support providers.

• Communication providers used for calls, email or messaging.

• Payment service providers, where applicable.

• Professional advisers, auditors or insurers when reasonably necessary.

• Government authorities, courts or law enforcement agencies where disclosure is required or legally permitted.

• Other parties where you have authorised the disclosure or it is otherwise permitted under applicable law.

We aim to share only information reasonably necessary for the relevant purpose.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purpose for which it was collected, provide services, manage disputes, maintain business records and comply with applicable legal requirements.

Retention periods may vary depending on the nature of the information and the circumstances. Information that is no longer required will be deleted, anonymised or otherwise handled in accordance with applicable law and our retention practices.

6. Data Security

We take reasonable measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. We cannot promise absolute security of information transmitted over the internet.

7. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services. Those providers may operate under their own privacy policies and terms.

BugBarrier is not responsible for the privacy practices of independent third-party websites. We encourage you to review their policies before sharing information with them.

8. Your Privacy Rights

Subject to applicable law, you may be able to request access to, correction of, updating of or deletion of your personal information, withdraw consent where processing is based on consent, or raise a privacy-related complaint.

To submit a privacy request, contact us using the details below. We may need to verify your identity before responding. Certain records may need to be retained where required by law or for legitimate business purposes.

9. Children’s Information

Our services and website are intended for people seeking pest control services, not for independent use by children. We do not knowingly seek to collect children’s personal information unnecessarily. Where applicable law requires parental consent or other safeguards, we will follow those requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website technology, business practices or legal obligations. The revised version will be published on this page with an updated date.

11. Contact Us

For privacy-related questions, requests or complaints, please contact:

BugBarrier
Website: https://bugbarrier.in/
Email: [email protected]
Phone: +91 81786 96922
Business Address: 232, Shyam Market Rd, Surya Vihar Part II, Sector 91, Faridabad, Haryana 121013